Payment by internet bank transfer preferred. Due to bank charges, a corresponding handling fee will be charged for any deposits made by cheque or cash to our account.
50% of the fee and the R1000 refundable breakages and security key fee need to be paid upon booking. This payment should take place within 48h to secure your reservation.
Full payment is required for short notice bookings or bookings of 5 days and less.
When arriving for a weekend after 17h00, a late check-in fee of R150 will be charged in advance.
Other bookings longer than 5 days, the remaining balance needs to be paid and cleared within 1 week of arrival for low season, and 2 weeks of arrival for high season bookings.
The breakages and security key fee will be used to replace any breakages, damages or loss to the C’est La Vie property. This will be refunded within 10 days of departure.
A maximum of 6 people are allowed per cottage. If, by prior arrangement, you negotiated a special rate for less people, you need to comply with this arrangement.
Unfortunately no pets of any variety or size will be allowed.
Cancellation fees
From 21 to 28 days, guests forfeit 25% of the deposit.
From 14 to 21 days forfeit is 50%.
From 7 to 14 days forfeit is 75% of deposit.
Less than 7 days forfeit the full deposit.